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Help CenterGetting StartedVerifying Your AccountProof of Identity: Acceptable Documentation

Proof of Identity: Acceptable Documentation

Upload passport, driver's license, national ID, or military ID for fast verification

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Last updated October 1, 2026
Quick Answer

We accept 4 types of government-issued photo ID:

  • •Passport (recommended - 99% approval rate)
  • •Driver's License (submit both sides)
  • •National ID Card (submit both sides)
  • •Military ID (submit both sides)

Must be valid and show your full name and photo.

Processing time: 24-48 hours

Identity verification protects your account and complies with gaming regulations. We accept government-issued photo ID from any country.

Choose Your Document

DocumentProcessingApproval RateSides Needed
**Passport**24-48 hrs**99%**Photo page only
Driver's License24-72 hrs95%Front + Back
National ID Card24-72 hrs95%Both sides
Military ID48-72 hrs90%Front + Back

Photo Checklist

1

All 4 corners visible

Full document in frame

2

Good lighting

Natural daylight preferred

3

No glare

Avoid flash on plastic

4

Sharp focus

Tap to focus before shooting

5

Color photo

Black & white rejected

6

Original only

No screenshots or edits

Fast Approval Tips

1

Use Passport

99% approval rate, no back side needed

2

Check Expiration

Expired docs cause 20% of rejections

3

Submit Both Sides

Missing back causes 25% of rejections

4

Dark Background

Reduces glare, improves contrast

Ready to Verify?

Upload your ID in Account Settings. Most verifications complete in 24-48 hours.

Go to Account Settings

Frequently Asked Questions

Do I need both sides of my driver's license?

Yes. Driver's licenses, national IDs, and military IDs require **both front and back**. Passport only needs the photo page.

My ID address doesn't match my account. Is that okay?

Yes, that's fine. Address mismatch is handled separately with proof of address documents.

Can I use an expired passport?

No. All documents must be currently valid. Expired documents are automatically rejected.

How long does verification take?

**24-48 hours** for standard processing. VIP members get priority (12-24 hours). Weekend submissions reviewed Monday.

What if my photo is rejected?

You'll get email feedback on what to fix (common: blurry, glare, missing back side). Just resubmit with corrections.

Are my documents kept private?

Yes. Encrypted upload, secure storage, viewed only by verification specialists. Auto-deleted after 90 days.

Did this answer your question?

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Still need help?

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